Frequently Asked Questions (FAQ)
General Queries
How does this service works?
You need to follow few basic steps to place your order. First of all go to our order page and complete the order form. Second step is to make the payment using your credit card or PayPal account. We then assign your work to the professional and this process usually takes less than one working day, but we endeavour to be quicker for more urgent orders. As soon as we complete your order, we will inform you by the mail and send your order in you AllAssignmentHelp account, before the deadline.
How do I know that your work will meet your guarantees?
First of all, our qualified, experienced English writers undertake your work and are further checked by our Quality Control Team to ensure that it meets our standards and your instructions. As a safeguard, however, you also have a complete satisfaction guarantee – if your work does not meet our promises or your specific instructions we will amend it for you free of charge, as long as you tell us within 7 days. Moreover, all of our writers have a 2:1 degree or higher – and most are post graduates with professional experience. To ensure on-going quality standards, we monitor all researchers to ensure that they continue to produce the level of work that we expect. Please see our application page for more details of our strict recruitment process.
Why should we choose you over other essay companies?
In addition to the above, we ensure that your work will never be shared with anyone else. If we fail to deliver the plagiarism free work before the deadline, you can claim your refund. Moreover, we are a company with an international presence. Currently, we are operating in Australia, New Zealand, Canada, the USA and we have over 1,000 researchers working for us. We are planning to expand this to different part of the world soon. These factors provide us the advantage over other assignment writing service provider companies. For all these reasons; our company is the most trusted company across the globe, so hand over the burden you have by entrusting us to write you a 100% original answer to your assignment.
What are the topics your researchers cover?
Our experts cover everything that you can study – at university, college, school or at any other learning institution. Our pool of researchers is growing every day – and the breadth of problem solving experts is augmenting every day. We can confidently say that there are practically no subject areas that we know of, that we have not helped students with in the past.
Support Queries
What is your email address for the customer support?
Our customer service email address is support@acegraderesearch.com
I wish to speak with your manager. How to proceed for the same?
You can email our manager using our customer service email address support@acegraderesearch.com. If you have any issues with the quality of the work you have received, you can use the same email id mentioned above and mark quality manager, James. If you have any issues with our standard of customer service, please mark your mail for the attention of our ‘Customer Feedback Manager’ Susan White. If you are experiencing any problem with accounting, tax, ordering or invoices outstanding, our Finance Manager is Donna Paul the contact you need to speak to.
How do I receive my assignment work?
All work will be available in your AllAssignmentHelp account inbox also we send it by e-mail and comes as an attachment in the form of a word document.
What are the topics your researchers cover?
Our experts cover everything that you can study – at university, college, school or at any other learning institution. Our pool of researchers is growing every day – and the breadth of problem solving experts is augmenting every day. We can confidently say that there are practically no subject areas that we know of, that we have not helped students with in the past.
What time will my work arrive?
We try to complete the work a day before in most of the cases, but in case of short deadlines all work will arrive on the day, E.g. If you have requested a 3 day delivery, your work will arrive on day 2 or day 3 and so on. If there is any outstanding amount then you have to clear that in order to receive the complete work.